Payment Methods

(All quoted price exclude bank transfer fee)

1. Onepay link (the most recommened due to the convinience, quickness and security)

We require the following information:
Your specific home address
Phone number
Country
Please note that the bank transfer fee is 3.5%

2. Credit Card

We accept all major credit cards, except American Express. Please note, as is normal throughout Vietnam, a 3% bank service fee will be charged for payment by Visa and Mastercard and 3.5% for JCB cards.

To make a payment by credit or debit card please email us at sales@halongbaycruise.vn, or fax us on +844-37834286 or phone +844-37834288

We require the following information:

Card type (Visa or master only)
Card holder name
Card number
SBJ (3 digit security code)
Expiry date

Please note this information is kept strictly confidential in line with our privacy policy (LINK TO PRIVACY POLICY SECTION).

3. By bank transfer

Please transfer payment to our bank account details as follows:
Beneficiary name:
Beneficiary Account number:
Bank name:
Bank Address:
Bank Swift codes:

Please note that all bank fees should be paid by the customer.

4. Western Union

Please make a payment to the following details

Name:
Surname:
First name:
Date of birth:
Permanent address:
ID card:
Issued by:
Please give us the 10 digit Money Transfer Control Number (MTCN) so that we can check with our local Western Union service.

Deposit
Once you have chosen your preferred cruise we require a 30% deposit in order to secure your reservation.

Balance of Payment
The balance should be paid before the departure date.
Failure to do so many result in your reservation being cancelled and there may be a penalty/administrative charge.
Reservations made 1 day before departure should be paid for at the time of reservation and are subject to availability

Confirmation
Once your deposit is received we will confirm your reservation by email (or by fax or post if you prefer) along with the relevant cruise information


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